Privacy Policy

“User”, “Users”, or “You” is all Users of the Platform “Student(s)” is/are a User who books, pays for or attends Classes “Teacher(s)” is/are a User who creates, schedules, streams, and hosts paid classes “Class(es)” is/are offered by Teachers and can be for individuals or groups, and are offered on Yoga Nexus. 

Information we collect

We collect and process the following Personal Data about you, and provide the reasons for collecting and the retention period we hold this data below. We do not share, sell, rent or trade Personal Data with third parties for their commercial purposes, except when you have consented.

  1. Personal information processed by Yoga Nexus
    If you use Yoga Nexus, we process the following data as the data controller:
    For all Users: 
    • Account and profile information. This is data that all Users provide when creating a Yoga Nexus account and profile, in order for us to carry out the establishment of the account and granting access to the Platform. This can include:
      1. Email address
      2. User name
      3. Password
      4. Profile photo
      5. Biography
    • All User-generated content as well as comments/chat information that a User chooses to provide (including use of camera and microphone and the User’s image during a Class Photo), during a Class.
  2. For Students: 
    • A  Student is a User who books, pays or attends Classes. In order to attend Classes, you must create a profile (as above).
    • In order to pay a Teacher, you must provide additional information to Stripe, our payment processor. This additional information includes:
      1. First and last name
      2. Credit card details 
  3. For Teachers:
    • An Teacher is a User who creates, schedules, streams Classes and other content through the Platform. To become an Teacher you must create a profile  and also a description of each Class you are offering.
    • In order to receive payments from your Students you must provide your PayPal information. This additional information may include:
      1. Email address
      2. Home address
      3. Phone number
      4. Last four digits of your Social Security number
      5. Some basic business details
      6. Full social security number (in some cases)
      7. A copy of your official ID (in some cases)
    • Yoga Nexus does not have access to this information, but can request date of birth, home address and phone number, if needed, for identification purposes.
    • In order to receive payouts from PayPal, you will need to set up a PayPal account and provide the necessary information which may include. This information includes:
      1. Routing number of a US bank
      2. Account holder name
      3. Account number of your bank
      4. Account holder full name
      5. Account type (individual or business)
    • Payment and payout data is held for as long as you have business terms with Yoga Nexus. Yoga Nexus does not have access to this information.
  4. Information automatically collected by Yoga Nexus
    You can visit YogaNexus without telling us who you are. For technical reasons, however, we collect the following data that your browser transmits to our server when you are navigating the site or through some third party providers:
    • IP address
    • date and time of the request
    • Time zone difference to Greenwich Mean Time (GMT)
    • Content of the request (concrete page)
    • Access status/HTTP status code
    • amount of data transferred in each case
    • Website from which the request originates
    • browser
    • operating system and its interface
    • anonymous website activity logs
    • language and version of the browser software
  5. We use this data for the legitimate interest of displaying our website to you and providing stability and security in the operation of our website.
  6. We collect / process Personal Data about you in the following ways:
    • When you register for Yoga Nexus or consent to receive emails from us
    • When you create an account and profile on Yoga Nexus
    • When you book or pay for a Class
    • When you order services from us
    • When you submit a query or request to us
    • When you message or email us, such as for technical or other reasons
    • When you respond to a survey that we run or fill in forms on one of our websites
    • By tracking your use of our websites
    • When you create content such as appearing in Classes, live video, audio or messages to Teachers or Yoga Nexus

How we use your personal data

We use Personal Data that we collect about you for the following purposes and on the following legal bases:

  • When you provide us with consent to the processing of your Personal Data for one or more specific purposes. Example:
    • To keep you informed about our activities. Upon submission of your request, you will receive at the specified email address an  opt-in request to confirm the consent to receive updates from us, which include emails relevant to your usage of Yoga Nexus.
  • When there is a legitimate interest, meaning the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your Personal Data for our legitimate interests. Examples:
    • Handling contact and user support requests
    • When adding a Class to your calendar
    • To improve our website and Classes based on your information and feedback
    • To carry out market analysis and research
    • To monitor the use of our products and services
    • To assess, maintain, upgrade and improve our products and services
    • To manage and resolve any legal or commercial complaints or issues, or to prevent fraud and abuse on the Platform
    • To carry out planning and forecasting activities and other internal business processes
  • In the performance of a contract with us. This means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Examples:
    • To verify your identity when you are dealing with us
    • To provide the Platform, including the Classes, to you
    • To allow you to sign in to your account
    • To allow you to join a Class
    • To process payments through our third party payment processor
    • To send you emails regarding your confirmed Classes, or other emails that are transactional in nature
  • If you have approved (opted-in) receiving marketing materials from us, to send you marketing materials about products or services that we think you may be interested in (including in some cases products and services that are provided by a third party). We may use your following Personal Data for the purpose of direct marketing.
    • identifying information, such as your name and date of birth
    • contact information, such as your postal address and email address
    • products and services portfolio information and demographic data held by us from time to time
  • You can revoke your consent at any time in the following ways:
    • Click the “Unsubscribe” button in the emails you receive from us
    • Sending an e-mail to
    • By sending a message to the contact details provided on the homepage.

​Sharing of personal information

  1. Information We Share
    We may share Personal Data about you only if it is necessary for the purposes described above and only on a legal basis. We might share your Personal Data with:
    • Your representatives, advisers, and others you have authorized to interact with us on your behalf
    • Our staff who need the information to discharge their duties
    • Related entities within our corporate group in order to fulfill the services
    • Teachers and other third parties in order to fulfill the services
    • Payment system operators and financial institutions in order to fulfill the services
    • Government authorities who ask us to disclose that information, or to other people as required by law
    • Advertising partners, who provide you with targeted advertising based on your browsing activities and interests.
  2. Information We Share with Third Parties
    We use external service providers for processing of some Personal Data. Within the framework of a contract for data processing, these service Providers have committed themselves, among other things, to observing appropriate technical and organizational measures for data security and act in accordance with instructions on our behalf. Our main service providers are listed below but are subject to change. We never sell your Personal Data to third parties.
    We use the following services offered by Google LLC (“Google”):
    • GSuite(Google Apps), for all email, documents, forms, and spreadsheet creation.
    • Google Analytics ​for our analysis and tracking needs.
    • Google Tag Manager (GTM), is processing data from Google Analytics and Google Adwords.
    • Google Optimize​ to perform A/B testing on our content and design online. Google Optimize uses Google Analytics cookies in order to collect information about the visitors on our websites.
    • Google Analytics
  3. We use Google Analytics for the legitimate interest of analyzing the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies. Google Analytics is present on the website and software through the means of Google Tag Manager which through its code snippet delivers the Google Analytics cookie. You can read more on Google cookies in the Cookies subsection of the Privacy Policy. Google Analytics’ privacy policies are available here.
    The information generated by the cookie about your use of our website (including your anonymized IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
    Google is also used as an advertising partner, and may use certain Personal Data (such as email address) for purposes of providing you with targeted advertising.
  4. Stripe, ​USA
    We use Stripe as our payment processing service. Stripe allows Students to pay for their Classes and allows Teachers to receive funds. Yoga Nexus does  not collect and store payment card numbers and all transactions are processed by Stripe. Information collected by Stripe, including full payment card information, is governed by rigorous data protection standards that apply to the payment card industry. For more information on how Stripe processes your data, please refer to their Privacy Policy.
    Intercom R&D Unlimited Company, Ireland
  1. PayPal

We use PayPal in order to distribute funds to teachers for class they sell on Yoga Nexus. Teachers will be asked for their email address that is associated with their paypal account.
We may also share data with third parties when necessary in order to comply with a legal or regulatory obligation.

  1. Information Shared with Teachers
    When you sign up for a Class with anTeacher the following information is shared with that Teacher, as stated in our Terms of Service:
    • Your name, email address, and any information in your Yoga Nexus profile 
    • Your image and audio, during a Class 
    • Anything you state or show on the shared screen during the live stream of the Class
      • You have control over your privacy as an Student; you can decide if you want the Teacher or other Students to see your video and hear your during the Class as an Interactive Student.
  2. All Teachers agree to the terms of our Data Processing Agreement when they opt-in to the Terms of Service upon creating an account with Yoga Nexus. This DPA is an Teacher’s promise to protect the privacy of other Users during and beyond their relationship with Yoga Nexus.
    If you (or any User) choose to engage in public activities on Yoga Nexus, you do so at your own risk. You should be aware that any information you share may be read, seen, photographed, recorded and subsequently used by other Users (Including Teachers) without our consent. You should therefore use caution in disclosing Personal Data. We are not responsible for the information you choose to submit in these situations.
  3. Information We Share with the Public
    The following information is publicly available to visitors to the Platform, as well as Users, as per our Terms:
    • Teacher’s name, picture and Yoga Nexus profile
  4. Information We Share with Other Students
    The following additional information of Students is available to other Students in group Classes:
    • Student username, profile picture and Yoga Nexus profile
    • Any audio and video participation during the class

Retention of your personal data

We retain your Personal Data for a period of time consistent with the original purpose of collection. We determine the appropriate retention period for Personal Data on the basis of the amount, nature, and sensitivity of your Personal Data, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of the processing through other means, as well as the applicable legal requirements (such as statutes of limitation).

After the retention period ends, your Personal Data will be deleted. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of the data.

​International transfer of information collected

Your Personal Data may be collected, transferred to and stored by us in the United States and by our affiliates in other countries where we operate. Therefore, if you are an EU data subject, your Personal Data may be processed outside the EEA, and in countries which are not subject to an adequacy decision by the European Commission and which may not provide for the same level of data protection in the EEA..

​Your rights relating to your personal data

  1. Your data rights
    Users in certain locations may have rights, including those under the EU General Data Protection Regulation 2016/679 (“GDPR”), the California Consumer Privacy Act (CCPA) or other analogous legislation in other jurisdictions regarding data that Yoga Nexus controls as a Controller under the GDPR, CCPA or similar (“Personal Data”), including:
    • To request access to Personal Data that we may process about you (right to access);
    • To require us to correct any inaccuracies in your data, free of charge (right to rectification);
    • To erase/delete your Personal Data to the extent permitted by other legal obligations (right to erasure; the right to be forgotten);
    • To restrict/oppose our processing of your Personal Data (right to a restriction of processing/right to object);
    • To transfer your Personal Data to another controller to the extent possible (right to data portability);
    • Where we process your Personal Data for direct marketing purposes (after explicit opt-in) or share it with third parties for their direct marketing purposes, to object at any time to this processing without giving a specific reason, including to opt out of the sale of Personal Data;
    • Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects (“Automated Decision-Making”; Automated Decision-Making currently does not take place on our websites);
    • To withdraw your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.
  2. We do not discriminate against Users who exercise their privacy rights.
    If you submit a request to exercise your privacy rights, you may be asked to verify the request by logging into your Yoga Nexus account. If we are unable to verify your request, then for your protection, we reserve the right to deny the request.
    In certain cases, we may charge you an administration fee for providing you with access to the information you have asked for, but we will inform you of this before proceeding.
    There may be cases where we aren’t able to provide the information you request, such as where it would interfere with the privacy of others or result in a breach of confidentiality. In these cases, we will let you know.
    Even if you do not request access to and/or correct your Personal Data held by us, we may take reasonable steps to correct Personal Data that is inaccurate, incomplete, out-of-date, irrelevant or misleading.
  3. How to exercise your rights
    To exercise your rights, please contact us in accordance with the “Contact Us” section below.
    If you want to exercise your right to have us stop processing your Personal Data for direct marketing purposes, you can do this via the Unsubscribe link present in every email from us, or directly via email, in which case you should put your request in writing (an email with a header that says ‘Unsubscribe’); provide us with enough information to identify you, and if your objection is not to direct marketing in general, but to direct marketing by a particular channel, please specify which channel.

Deleting your account

If you no longer want to use Yoga Nexus, and would like to delete your account, please reach out to us at Once your account is deleted, your profile will be removed from the Platform and we may delete all of your Personal Data.

​Storage and security of personal data

The security of your Personal Data is important to us. We generally store the Personal Data that we collect in electronic databases, some of which may be held on our behalf by third party data storage providers. 

Yoga Nexus systems do not access your full credit card number. We use a range of physical and technical security processes and procedures to protect the confidentiality and security of the information that we hold, and we update these from time to time to address new and emerging security threats that you become aware of.

As a User of the Platform, you can help prevent unauthorized access to your account and information by choosing a strong and unique password which is stored in a password manager.

Please do not engage in any behavior that endangers the security of our website and Users. This prohibited behavior includes items described in our Terms as well as the following list, which is not exhaustive:

  • Illegal activities
  • Distribution of others’ Personal Data, including Users distributing Personal Data of other Users
  • Spam/Malware
  • Service Degradation
  • Data Mining
  • Reverse Engineering

If you do engage in these behaviors or otherwise endanger the security of the Platform or Yoga Nexus website, or Users, we may terminate your Yoga Nexus account.


Our websites and Services are not directed at children under 13, and children may not create an account or otherwise use Yoga Nexus.

California residents

California residents may be entitled to obtain information about Personal Data. The California Consumer Privacy Act (CCPA) allows California residents to request access to the specific pieces and categories of Personal Data that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared. Yoga Nexus provides you the right to access your Personal Data by emailing us at

California residents also have the right to submit a request for deletion of information at

Contacting us

This policy is part of Yoga Nexus Terms & Conditions. If you need any further information from us on privacy matters, please contact us at

​Changes to the policy

We periodically update this Privacy Policy. If we make materially different changes that affect your rights under this policy, we will notify you via email. Continuing to use the Platform after a change to this policy means you accept the new policy.